• A hiccup before leaving: Cancellation insurance guarantee.
• A nasty surprise upon arrival: Surprise-proof insurance Guarantee.
• A tear on the contents of the property : Holiday home insurance.
• A health problem during your holiday : Repatriation and curtailment of stay guarantee.

Your subscription to the Carefree Package :

Specify the currency and rent amount : Euros (€) Dollars ($) Pounds (£) Swiss Francs (CHF) Yen (¥) Canadian Dollars ($CAN) Australian Dollars ($ AU) Kuna Real Validate currency change Cost of the rent : Calculate your subscription fee :   €  or € Subscribe to a Carefree Package The 5 guarantees of the Carefree Package    Cancellation insurance Guarantee : Illness, accident, death of the insured or the lineal ascendants or descendants. Serious material damage to your property. Amount guaranteed : Refund of the deposit Details on the cancellation insurance guarantee Holiday home insurance Guarantee : Physical, material and immaterial damage caused by the renters.   Amount guaranteed : Refund of the total that the damage amounts to. Details on the holiday home insurance guarantee Curtailment guarantee Guarantee : Medical repatriation. Hospitalization during your stay. Early return home due to illness, accident, urgent hospitalization, death of a lineal ascendant or descendant of the insured or serious material damage to the property of the insured. Amount guaranteed : Compensation of the duration of the stay that was not completed. This guarantee is only valid if the repatriation insurance has been activated. Details on the curtailment guarantee Repatriation assistance Guarantee : Medical repatriation. Hospitalization during your stay. Early return home due to illness, accident, urgent hospitalization, death of a lineal ascendant or descendant of the insured or serious material damage to the property of the insured. Amount guaranteed : Refund on repatriation fees. Details on the repatriation assistance guarantee Surprise-proof insurance Guarantee : Discrepencies between the accommodation and its description in the advertisement. Amount guaranteed : Compensation The holiday rental does not exist. Amount guaranteed : Refund of the deposit. Details on the surprise-proof insurance guarantee Download the contract for the Carefree Package subscribed to before the 16/07/2009 (pdf format) Customer Services    Do you have any questions about the Carefree Package? You can contact Albinet, the Europ Assistance insurance broker: By telephone: :+ 33 (1) 48 01 84 68 - Monday – Friday, 8:45 – 12:30/13:15 – 17:30 By email: adar@cabinetalbinet.fr By post : Cabinet Albinet, 5 Cité de Trévise, 75009 Paris By fax : + 33 1 48 01 84 83. Ways to declare an accident    1. Do you wish to declare an accident covered under your insurance guarantee? For claims covered under the surprise-proof guarantee (non-conformity to the advert and fraudulent transactions) the declaration should be made within 72 hours. With regards to the guarantee covering cancellation, curtailment of the stay and personal liability the declaration should be made within five days. You must complete the Insurance declaration form and validate it. Your declaration will be sent directly to Cabinet Albinet. You can also send your form: By email: claim@cabinetalbinet.fr By post: Cabinet Albinet, 5 Cité de Trévise, 75009 PARIS By fax : + 33 1 48 01 84 83 Someone from Cabinet Albinet will contact you to collect the necessary documents. 2. If you require assistance Call Europ Assistance directly on: +331 41 85 85 85 (fax: +331 41 85 85 71). To be sure of a quick response, please have the following information ready: Your name and surname The exact address of the property, an address and phone number on which you can be contacted. Your insurance contract number. You will need to have a contract with us prior to contact or payment. Top of page | Return

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